Pagero Trust Center
Our Trust Center is your resource for learning more about our terms and how we work with security, privacy, sustainability and ethics.
Trust through transparency
Your trust is our constant priority. We are dedicated to delivering secure, ethical and sustainable solutions that not only help you meet regulatory requirements but that also reflect our commitment to transparency and integrity. On this page, you will find detailed information about our security practices, data privacy measures and contractual terms related to Pagero's products and services, as well as insights into our corporate social responsibility work conducted as part of the broader Thomson Reuters family.
What do you want to learn more about?
Information security
At Pagero, the security of our systems and customer data is deeply woven into our operations. Our ISO certifications attest to our compliance with international standards, and a comprehensive array of reports highlights the extensive efforts we undertake to provide our customers with secure and compliant solutions.
Certifications and audit reports
*These links lead to condensed versions of the reports; full versions are available upon request.
Safeguarding privacy
We are committed to maintaining high privacy standards and continuously work to ensure that our solutions enable our customers to meet their obligations under applicable privacy laws. Our comprehensive policies and procedures are designed to integrate privacy into our operations and services. This commitment is further reinforced by our ISO 27701 privacy certification.
Our sustainability journey
We have been steadily working within an ESG framework to reduce our environmental footprint, serve as a forward-thinking service provider and achieve the highest standards for good governance. Now as a part of Thomson Reuters, our sustainability work follows the Global Reporting Initiative (GRI) standards, ensuring our actions as a group are measurable and accountable.
Pagero's ESG goals
Guided by ethics
Our global presence means we operate under a wide variety of different laws, but our unchanging constant is our set of values and ethical principles. Our Code of Business Conduct and Ethics sets forth high ethical standards for how we operate. It applies to all directors, officers, employees, contingent workers and any third party acting on our behalf and guides how we engage internally and externally.
How we work with ethics
Group Code of Conduct
Supplier Code of Conduct
The UK Modern Slavery Act
Group Code of Conduct
Read the Thomson Reuters Code of Conduct for more information on the ethical principles upheld by Pagero.
Learn moreSupplier Code of Conduct
We are committed to developing relationships with suppliers that operate under ethical standards equivalent to our own.
Learn moreThe UK Modern Slavery Act
Read more about due diligence in our supply chain and other ethics-related initiatives adherent to the UK Modern Slavery Act.
Learn more
Group Code of Conduct
Read the Thomson Reuters Code of Conduct for more information on the ethical principles upheld by Pagero.
Learn moreCustomer agreements
Becoming a Pagero customer is designed to be simple and straightforward. To ensure a smooth onboarding experience, we provide open access to all of our agreement terms. Here you can review our Master Subscription Agreement and our Support and Service Level Agreements.